On a warm and sunny afternoon, I reached out to Dozie, known by his vibrant alias, Blaqcoffee. He had just emerged from a long and eventful night of planning an extraordinary affair. You see, Dozie held the coveted position of General Manager at the renowned nightclub “Play Ghana.” And on this particular night, he was… Continue reading Dozie “Blaqcoffee”: Where service takes you.
Author: bluemass
Behind The Bar With “Gifted Berg”
Berg has made a reputation for himself as far as bartending and bar consultations go. Our first encounter was at the annual “World Class Cocktail Competition” event by Diageo, where he was one of the facilitators and trainers. His insights and experience have in their own way shaped the careers of several bartenders in the… Continue reading Behind The Bar With “Gifted Berg”
Bukky George-Taylor On Communications In Hospitality
There are a few names you cannot leave out when you discuss Hospitality in Nigeria, and Bukky George Taylor is one such name. Over the years, through her company Robert Taylor media, She has contributed immensely to the success of a number of hospitality brands which by extension has boosted the perception of the Nigerian… Continue reading Bukky George-Taylor On Communications In Hospitality
Built to last: Steps To Building a Formidable Hospitality Brand
The customer is not looking for another hotel or restaurant but an experience. Now more than ever businesses are distinguished for their operational prowess and overall brand image. Simply put, quality service and good perception. Look around you, there seems to be no shortage of, good and not-so-good, businesses in Nigeria these days. Fresh… Continue reading Built to last: Steps To Building a Formidable Hospitality Brand
Brand Strategy for Hospitality Businesses: A Quick Checklist for you
The importance of brand strategy to hospitality businesses cannot be overstated. Fundamentally, a brand strategy is aimed at providing a distinctive, yet easily identifiable and relatable image for a business. With the right brand strategy, you are aiming to be distinguishable from the competition, yet popular with your existing and potential customers. We will… Continue reading Brand Strategy for Hospitality Businesses: A Quick Checklist for you
The Importance of Customer Experience in Hospitality
Customer experience is critical to the success and longevity of a hospitality business. The more you improve customer experience, the better it is for the profitability and reputation of the hospitality brand. The capacity to attract and retain customers is at the core of any hospitality brand’s success story and this can only be possible… Continue reading The Importance of Customer Experience in Hospitality
Starting a Restaurant Business: Pitfalls to Avoid
Owning a restaurant is a dream business for some people. In addition to being financially rewarding, it is one of those businesses with limitless potential. While starting a restaurant business can be challenging, a proper understanding of these factors will empower aspiring restaurant owners to avoid common mistakes and unnecessary pitfalls. Failure to have… Continue reading Starting a Restaurant Business: Pitfalls to Avoid
Culinary Conquests: Chef Derin’s Journey to Becoming a renowned chef in Nigeria
Derin is a celebrated Nigerian chef with a fascinating story in the culinary industry. In this episode, Chef Derin narrates a turbulent yet purpose-driven journey to becoming one of the most sought-after chefs in the heart of Lagos, Nigeria. EARLIEST INFLUENCES Chef Derin’s earliest culinary influences began as a child, assisting his mother in… Continue reading Culinary Conquests: Chef Derin’s Journey to Becoming a renowned chef in Nigeria